Return Policy
Thank you for shopping at Bluntly Black Girls! We want to ensure that you have a satisfying shopping experience with us. Please read our return policy carefully to understand your rights and responsibilities.
1. **Returns:**
- We accept returns within 30 days of the delivery date.
- To be eligible for a return, the item must be unused and in the same condition as received.
- The item must be in its original packaging.
2. **How to Initiate a Return:**
- Contact our customer service team at info@bluntlyblackgirls.com to request a return.
- Provide your order number and details about the item you want to return.
3. **Return Shipping:**
- Customers are responsible for return shipping costs unless the item received is defective or damaged.
- We recommend using a trackable shipping service for return shipments.
4. **Refunds:**
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- If the return is approved, a refund will be processed to your original method of payment.
5. **Exchanges:**
- We currently do not offer exchanges. If you need a different size or color, please return the original item and place a new order.
6. **Defective or Damaged Items:**
- If you receive a defective or damaged item, please contact us immediately at info@bluntlyblackgirls.com with photos of the damaged or defective product.
7. **Non-Returnable Items:**
- Gift cards are non-returnable.
8. **Late or Missing Refunds:**
- If you haven’t received a refund yet, please check your bank account first.
- If you still haven't received your refund, contact your credit card company or bank.
9. **Contact Information:**
- For any questions regarding our return policy, please contact our customer service team at info@bluntlyblackgirls.com.
Please note that this return policy is subject to change without notice. It is your responsibility to review our return policy regularly.